Mailing and Other methods

Questionnaires are sent to respondents via post, and will be self-answered. Respondents will be able to confirm products at home while filling in questionnaires at their own pace. This helps to consolidate accurate responses on attitudes toward products/services.

Research questionnaires will be made to bring out as much truths from consumers as possible. In case responses are incomplete or inconsistent, experienced staffs could also follow up to reconfirm and probe via telephone to make sure high quality data is retrieved.

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